To make this policy easier to read, we call the Website, the Applications and the Platforms together the "Services". When we talk about “Personal Information”, we mean information relating to you or other identifiable individuals.
When you a client of Mundiware Elite CS account, and when you use the Services, we collect some Personal Information about you such as:
your full name, username, and email address and other contact details the geographic area where you use your computer and mobile devices a unique Mundiware Elite CS user ID (an alphanumeric string) which is assigned to you upon registration other optional information as part of your account profile your IP Address and, when applicable, timestamp related to your consent and confirmation of consent user generated content (such as messages, posts, comments, pages, profiles, images, feeds or communications exchanged on the Supported Platforms) images or other files that you may publish via our Services (including the mwl.press services) information we may receive relating to communications you send us, such as queries or comments concerning our Services information relating to an individual’s real time location Mundiware Elite CS also automatically collects and receives certain information from your computer or mobile device, including the activities you perform on our Website, the Platforms, and the Applications, the type of hardware and software you are using (for example, your operating system or browser). For example, each time you visit the Website or otherwise use the Services, we automatically collect your IP address, browser and device type, access times, the web page from which you came, the regions from which you navigate the web page, and the web page(s) you access (as applicable).
Mundiware Elite CS uses Mundiware Elite CS Data for the following general purposes:
to identify you when you login to your account to enable us to operate the Services and provide them to you to verify your transactions and for purchase confirmation, billing, security, and authentication (including security tokens for communication with installed Third-Party Apps) to analyze the Website or the other Services and information about our visitors and users, including research into our user demographics and user behaviour in order to improve our content and Services to contact you about your account and provide customer service support, including responding to your comments and questions to share aggregate (non-identifiable) statistics about users of the Services to prospective advertisers and partners to keep you informed about the Services, features, surveys, newsletters, offers, contests and events we think you may find useful or which you have requested from us to sell or market Mundiware Elite CS products and services to you to better understand your needs and the needs of users in the aggregate, diagnose problems, analyze trends, improve the features and usability of the Services, and better understand and market to our customers and users to keep the Services safe and secure We also use non-identifiable information gathered for statistical purposes to keep track of the number of visits to the Services with a view to introducing improvements and improving usability of the Services. We may share this type of statistical data so that our partners also understand how often people use the Services, so that they, too, may provide you with an optimal experience.
Mundiware Elite CS is a social media management tool. By its nature, Services enable our customers to bring together their social networks and integrate with hundreds of business applications that they already use, all in one place.
Services help our customers manage social media campaigns, marketing and advertising; engaging audiences; scheduling and publishing news.
In particular, the various Services allow our customers to instantly connect to other third party services, including “Supported Platforms” such as Twitter, Facebook, etc. When our customers link a Supported Platform or a third party service (such as OpenID) to their Mundiware Elite CS account or when they register with a Supported Platform through their Mundiware Elite CS account, our customers can choose to instantly process, share and access such third party services and Supported Platform via their Mundiware Elite CS account (subject to the terms of the license agreements with the Supported Platforms and other third party services).
In this way, our customers can obtain, use and analyze public Personal Information from Supported Platforms and third party services of their choosing, and also create, input, submit, post, transmit, store, view or display Personal Information through the functionality in the Services. Such information can include Personal Information of all types, including but not limited to the following categories:
user generated content (such as messages, posts, comments, pages, profiles, images, feeds or communications exchanged on the Supported Platforms) contact details (such as name, email address, telephone number) additional individual information (such as age, gender, employer, profession, geographic location, education information, financial status, habits and preferences) information relating to individual’s real time location
(1) when you explicitly consent to the disclosure of such information to a third party when connecting to a third-party service that asks you if you consent to such sharing;
(2) where we are legally required to do so, such as in response to court orders or legal process, or to establish, protect, or exercise our legal rights or to defend against legal claims or demands;
(3) if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person;
(4) if we believe it is necessary to investigate, prevent, or take action regarding situations that involve abuse of the Services infrastructure or the Internet in general (such as voluminous spamming, denial of service attacks, or attempts to compromise the security of the Website infrastructure or the Services generally);
(5) to a parent company, subsidiaries, joint ventures, or other companies under common control with Mundiware Elite CS;
(7) if this information is not private, is aggregated or is otherwise non-Personal Information, such as your public user profile information and related public data (such as Tweets, likes, etc.) or the number of users who clicked on a particular link (even if only one did so).
You can contact us to obtain a copy of the Personal Information held about you by us. This may be subject to a fee not exceeding any prescribed fee permitted by applicable law. You can also ask us to correct and, where relevant, erase that information. Please note that certain Personal Information may need to be retained by Mundiware Elite CS for a period of time following cancellation of your account where this is necessary for our legitimate business purposes or required or authorized by applicable law. As mentioned above you have a right to change your email preferences at any time.
You should be aware that Mundiware Elite CS acts as a conduit between our users and the various Supported Platforms and Third-Party Apps. In several instances, the content published via Mundiware Elite CS will not be in Mundiware Elite CS’s custody or control, and any content that has been shared by you through any Supported Platform or Third-Party Apps via the Services may continue to be available to third parties and the public at large, as this content is now under the control of the operators of the Supported Platforms and/or the Third-Party Apps.
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