To make this policy easier to read, we call the Website, the Applications and the Platforms together the "Services". When we talk about “Personal Information”, we mean information relating to you or other identifiable individuals.
It is Mundiware Elite CS’s policy to respect your privacy and the privacy of all users of the Services. This Privacy Policy has been established to help you understand our commitment to protecting your privacy and personal data, and the steps we take to ensure it. By visiting and/or using any of the Services, you agree to be bound by the terms of the present Privacy Policy (the “Privacy Policy”). Where the present Privacy Policy refers to “Mundiware Elite CS”, it may refer to the Services or to Mundiware Systems., depending on the context.
Mundiware Elite CS reserves the right, at any time, to modify or replace the Privacy Policy. The most recent version of the Privacy Policy is available at mundiware.com/legal/privacy. Please check the Privacy Policy periodically for changes, though we will also notify you via email or other direct electronic communication method of any changes that, in our sole discretion, materially impact your use of the Services or the treatment of your Personal Information. Your use of the Services following the posting of any changes to the Privacy Policy constitutes acceptance of those changes.
This Privacy Policy describes how and when Mundiware Elite CS collects, uses and shares Mundiware Elite CS Data when you use the Services. Mundiware Elite CS receives your information through our Website, Platforms, Applications.
Whilst most of this Privacy Policy relates to Mundiware Elite CS Data, we also provide some information about how our customers choose to collect and use Customer Content through the Services.
The Services by their nature allow our customers to connect their accounts through the APIs of our various Supported Platforms (such as Twitter, Facebook…) and any applications developed by third parties that Mundiware Elite CS does not own or control (“Third-Party Apps”) that our customers choose to access. This Privacy Policy does not cover any information or other content you can view via the Services on Supported Platforms (but which was not posted there using the Services) or information you provide to Third-Party Apps accessed via the Services. While we attempt to facilitate access only to those Supported Platforms and Third-Party Apps that share our respect for your privacy, we cannot take responsibility for the content or privacy policies of any Supported Platforms or Third-Party Apps. We encourage you to carefully review the privacy policies of any Supported Platforms or Third-Party Apps you access via the Services.
When you a client of Mundiware Elite CS account, and when you use the Services, we collect some Personal Information about you such as:
your full name, username, and email address and other contact details the geographic area where you use your computer and mobile devices a unique Mundiware Elite CS user ID (an alphanumeric string) which is assigned to you upon registration other optional information as part of your account profile your IP Address and, when applicable, timestamp related to your consent and confirmation of consent user generated content (such as messages, posts, comments, pages, profiles, images, feeds or communications exchanged on the Supported Platforms) images or other files that you may publish via our Services (including the mwl.press services) information we may receive relating to communications you send us, such as queries or comments concerning our Services information relating to an individual’s real time location Mundiware Elite CS also automatically collects and receives certain information from your computer or mobile device, including the activities you perform on our Website, the Platforms, and the Applications, the type of hardware and software you are using (for example, your operating system or browser). For example, each time you visit the Website or otherwise use the Services, we automatically collect your IP address, browser and device type, access times, the web page from which you came, the regions from which you navigate the web page, and the web page(s) you access (as applicable).
Mundiware Elite CS uses Mundiware Elite CS Data for the following general purposes:
to identify you when you login to your account to enable us to operate the Services and provide them to you to verify your transactions and for purchase confirmation, billing, security, and authentication (including security tokens for communication with installed Third-Party Apps) to analyze the Website or the other Services and information about our visitors and users, including research into our user demographics and user behaviour in order to improve our content and Services to contact you about your account and provide customer service support, including responding to your comments and questions to share aggregate (non-identifiable) statistics about users of the Services to prospective advertisers and partners to keep you informed about the Services, features, surveys, newsletters, offers, contests and events we think you may find useful or which you have requested from us to sell or market Mundiware Elite CS products and services to you to better understand your needs and the needs of users in the aggregate, diagnose problems, analyze trends, improve the features and usability of the Services, and better understand and market to our customers and users to keep the Services safe and secure We also use non-identifiable information gathered for statistical purposes to keep track of the number of visits to the Services with a view to introducing improvements and improving usability of the Services. We may share this type of statistical data so that our partners also understand how often people use the Services, so that they, too, may provide you with an optimal experience.
Mundiware Elite CS is a social media management tool. By its nature, Services enable our customers to bring together their social networks and integrate with hundreds of business applications that they already use, all in one place.
Services help our customers manage social media campaigns, marketing and advertising; engaging audiences; scheduling and publishing news.
In particular, the various Services allow our customers to instantly connect to other third party services, including “Supported Platforms” such as Twitter, Facebook, etc. When our customers link a Supported Platform or a third party service (such as OpenID) to their Mundiware Elite CS account or when they register with a Supported Platform through their Mundiware Elite CS account, our customers can choose to instantly process, share and access such third party services and Supported Platform via their Mundiware Elite CS account (subject to the terms of the license agreements with the Supported Platforms and other third party services).
In this way, our customers can obtain, use and analyze public Personal Information from Supported Platforms and third party services of their choosing, and also create, input, submit, post, transmit, store, view or display Personal Information through the functionality in the Services. Such information can include Personal Information of all types, including but not limited to the following categories:
user generated content (such as messages, posts, comments, pages, profiles, images, feeds or communications exchanged on the Supported Platforms) contact details (such as name, email address, telephone number) additional individual information (such as age, gender, employer, profession, geographic location, education information, financial status, habits and preferences) information relating to individual’s real time location
By using any of the Services, or submitting or collecting any Personal Information via the Services, you consent to the collection, transfer, storage disclosure, and use of your Personal Information in the manner set out in this Privacy Policy. If you do not consent to the use of your Personal Information in these ways, please stop using the Services.
Except as provided in this Privacy Policy, Mundiware Elite CS does not divulge any Personal Information gathered via the Services (including Customer Content) to third parties.
Notwithstanding anything in the Privacy Policy to the contrary, we may share any information we have collected about you or Customer Content:
(1) when you explicitly consent to the disclosure of such information to a third party when connecting to a third-party service that asks you if you consent to such sharing;
(2) where we are legally required to do so, such as in response to court orders or legal process, or to establish, protect, or exercise our legal rights or to defend against legal claims or demands;
(3) if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person;
(4) if we believe it is necessary to investigate, prevent, or take action regarding situations that involve abuse of the Services infrastructure or the Internet in general (such as voluminous spamming, denial of service attacks, or attempts to compromise the security of the Website infrastructure or the Services generally);
(5) to a parent company, subsidiaries, joint ventures, or other companies under common control with Mundiware Elite CS;
(6) if we are acquired by or merged with another entity (in which case we will require such entity to assume our obligations under this Privacy Policy or inform you that you are covered by a new privacy policy); and
(7) if this information is not private, is aggregated or is otherwise non-Personal Information, such as your public user profile information and related public data (such as Tweets, likes, etc.) or the number of users who clicked on a particular link (even if only one did so).
Subject to obligations consistent with this Privacy Policy, we may also disclose information to our affiliates, agents, contractors, and service providers in order to facilitate the functioning of the Services or to perform tasks that are integral to the Services, such as processing transactions, fulfilling requests for information, or providing support services or other tasks, from time to time. Information may also be transferred from Mundiware Elite CS to the third parties in control of the Supported Platforms, but only to the extent required in order for the Services to function properly.
You can contact us to obtain a copy of the Personal Information held about you by us. This may be subject to a fee not exceeding any prescribed fee permitted by applicable law. You can also ask us to correct and, where relevant, erase that information. Please note that certain Personal Information may need to be retained by Mundiware Elite CS for a period of time following cancellation of your account where this is necessary for our legitimate business purposes or required or authorized by applicable law. As mentioned above you have a right to change your email preferences at any time.
You should be aware that Mundiware Elite CS acts as a conduit between our users and the various Supported Platforms and Third-Party Apps. In several instances, the content published via Mundiware Elite CS will not be in Mundiware Elite CS’s custody or control, and any content that has been shared by you through any Supported Platform or Third-Party Apps via the Services may continue to be available to third parties and the public at large, as this content is now under the control of the operators of the Supported Platforms and/or the Third-Party Apps.
If you have any questions about this Privacy Policy, please contact:
Mundiware Elite CS Legal Services